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Oncor offers resources and support for everyday life as well as family or work challenges. Get help with what matters most to you and find care for those you love.

Find resources and offerings that range from backup care and family planning to legal services and lifestyle perks. You’ll find support to help with managing stress, planning your future, or simply saving money on the things you need or enjoy.

Set aside pre-tax dollars to pay for qualifying dependent care expenses that allow you (and your spouse, if married) to work or attend school full-time.

Contribution Limits for 2026
  • Minimum: $120
  • Maximum: $5,000 per household (or up to your spouse’s earned income, whichever is less)
Qualifying Dependents
  • Children under age 13
  • Disabled adult dependents
  • Elderly parents unable to care for themselves
How to Use Your Funds
  • Option 1: Use Optum Financial’s online bill pay feature to pay providers directly
  • Option 2: Pay out-of-pocket and file a claim for reimbursement
Important Reminders
  • Must re-enroll each year during Annual Enrollment
  • Funds can be used through February 15 of the following year
  • Submit claims by March 31

Get Details
Optum Financial | optum.com | 1.877.292.4040

Magellan Healthcare’s confidential EAP resources are designed to help with personal or job-related concerns and other life needs. These services are available to you and your eligible household members regardless of medical enrollment.

  • Find support to help you navigate topics such as: childcare and parenting; pregnancy and adoption; adult care and aging
  • Talk to someone about daily work, life, and family concerns
  • Get expert guidance and personalized referrals to service providers in your area

If you have questions or would like more information about EAP services available through Magellan, visit member.magellanhealthcare.com or call 1.800.327.6608. Spanish-speaking representatives and counselors are available.

Lifestyle Coaching

Get help through EAP resources to achieve short-term, goal-oriented results, using SMART goals. Address issues such as work stress, improving relationships, mild substance abuse, not getting enough sleep, weight loss, and mild mood issues. You can meet with the same coach by phone or video for up to six sessions per year lasting up to 45 minutes each.

Visit member.magellanhealthcare.com or call 1.800.327.6608.

Family Care Resources

The following benefits are available through Magellan Healthcare.

Visit member.magellanhealthcare.com or call 1.800.327.6608 for more information.

Backup Care

From anywhere and at any time, you can access care for children, adults, and pets when you need to work. You can choose care through nationally recognized care services with a $10 copay per visit up to five visits a year, or reimbursement of up to $75 per day if you prefer to use other licensed providers, friends, or family. To create an account, log on to
member.magellanhealthcare.com and follow instructions.

Counseling and Mental Health Services

Magellan Healthcare provides convenient, confidential counseling to help you cope with different challenges you may face, including mental health services, personal/family issues, substance abuse, anger management, and emotional problems that impact health, wellbeing, or job performance. You can have up to eight (free to you) pre-paid in-person or virtual sessions per issue, per 12-month period. The program offers therapy through a national network of licensed professionals.

Legal Services

Life can throw legal curveballs your way. When it does, connect with experienced attorneys for help with personal legal matters from family issues to estate planning and more. Start with one free 60-minute consultation per issue, per year (by phone or in-person). Need more help? Get discounted rates on additional attorney time, plus flat-rate pricing on document packages like wills and trusts. You’ll also have 24/7 access to online legal resources to create forms and research topics on your own time. You’ll cover all costs after using your free consultation.

Identity Theft Resolution

You can access a 60-minute consultation via phone with a Fraud Resolution Specialist. You may also access online resources through Magellan’s website. This service is different from Norton’s identity theft protection available to purchase as a voluntary benefits.

Financial Wellness

You can access three free 30-minute consultations with a Money Coach via phone to address budget planning, debt and credit, college and retirement, and loans and mortgages. You can receive a discounted fee for continued services. You will be responsible for costs after the consultations have been used.

Additional Benefits & Resources


Oncor offers these additional benefits to support your life beyond the basics — no employee contributions required.

Find details on Oncor’s Intranet > Oncor Company > Policy Manual.

Family Support — Adoption Benefits

Oncor’s benefits program includes adoption resources to help you grow your family. You can receive a benefit of up to $5,000 per adopted child.

Flu Shot Clinics

Free flu shots are offered at Oncor onsite locations during the fall of each year. Available to all employees and household dependents.

Education Expense Reimbursement Plan

Oncor provides financial assistance to eligible employees who satisfactorily complete pre-approved educational activities through reimbursement of eligible expenses as defined by the program (up to $10,000 annually).

Commuter Benefits

Provides carpool, DART, The “T” and DCTA (Bus/Rail) programs that offer cost savings for commuting.

Incentive Programs and Discounts

Appliance Purchase Plan offers special financing for certain appliances, including home computers, household appliances, and level 2 vehicle charging stations.

Company Purchase Programs

As an Oncor employee, you and your loved ones can enjoy discounts on things you need and want from travel and entertainment to cars and computers; along with sporting events, appliances, and more!

Electric Vehicle Incentive Program

Offers incentives to lease or buy certain makes or models of electric vehicles. See the Electric Vehicle Incentive Program Policy for more information.

Energy Conservation Program

For those of you who are looking for ways to reduce your carbon footprint, Oncor offers special financing for certain home conservation equipment.

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