Oncor cares about the wellbeing of our employees and your family members. We take a whole-person approach, offering support and resources for body and mind.
For employees covered by a Blue Cross medical plan through Oncor, you may take advantage of mental health care that includes counseling and even hospitalization, when needed. Benefits are filed with your insurance and covered services, including office visits and telemedicine, are subject to copays and coinsurance just like other provisions of your medical plan.
BCBSTX
For most mental health services, it’s best to start with your primary care provider, who can steer you toward the best treatment options for your unique situation. Go online (bcbstx.com) to find a provider or call 1.877.213.6898.
To connect virtually with a mental health provider using MDLive, visit mdlive.com/bcbstx or call 1.877.213.6898. In-home counseling sessions with a licensed provider are subject to a copay.
My Medical Ally
mymedicalally.alight.com
1.888.361.3944
Your Oncor Employee Assistance Program through Magellan
The Oncor EAP is available to all employees and members of your household, even those who aren’t covered by an Oncor medical plan.
Through the EAP, you receive up to eight pre-paid (free to you) counseling sessions (either in-person or virtual) per issue, per 12-month period. Set up your free, no-obligation account with Magellan so this invaluable benefit is ready when you need to use it. Go to Member.MagellanHealthcare.com or call 1.800.327.6608.
Refer to the Summary Plan Description for the Oncor Electric Delivery Company LLC Employee Welfare Benefit Plan and other documents in the Resource Library. You may obtain a copy of the required legal notices at no cost by opening a case through myhrconnection.oncor.com. Go to HR Help and submit a case to the benefits team.
Options and programs described in this website, as well as other communication materials, are intended only to be summaries of certain provisions of Oncor’s employee benefit plan(s) (the “Plan”). Benefits communication materials from the Oncor Benefits Department update and modify certain provisions of the Plan and, as such, constitutes a summary of material modifications under the law. The programs are governed by formal plan documents, and, in the event of a discrepancy, the formal plan documents will prevail. Oncor reserves the right to amend and/or terminate any or all of its benefit programs, in whole or in part, from time to time. The employee benefits offered through the Plan are optional. Any recommendations of any of the third-party administrators or insurers, or in- network/out-of- network designations are made solely by the applicable third-party administrators and/or insurance carriers, not by Oncor or the Plan.